Problem
Businesses needed to respond to leads and handle follow-up without constant manual replies.
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Case study
Customer support and lead handling
WhatsApp Business Automation
Lead capture, confirmations, AI-assisted replies and business process automation around WhatsApp conversations.
Lead captureConfirmationsRepliesWorkflow automation
Approach
Connected lead capture, automation and AI-assisted responses to WhatsApp-centric workflows.
Outcome
Cuts down response time and keeps customer communication moving.
Responsibilities
- Webhook logic
- Lead handling
- Automated replies
- AI assistance
Stack
Node.jsOpenAIWhatsAppWebhooks
At a glance
Designed for businesses in markets where customers already prefer WhatsApp over complex portals.
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